Client Testimonials

 

I contacted Royal Homecare in March 2022 looking for a permanent, live-in carer for my husband, then 88 and suffering from dementia. Because his memory is poor, I did not want the kind of service offered by other homecare specialists as it entailed different people coming in at set hours morning and evening -- and I had heard that they tended to be impersonal and very rushed, as they had many others to look after. What I wanted was consistent day-to-day care which would be flexible and family oriented -- not a factory model which treated the client as if he/she were a product to be serviced.

What I discovered in Royal Homecare was a professional, well-organized company. Superbly client-oriented, the Dublin manager, Monica, tries her very best to find a good fit between family and carer and, during the time of their stay, is always available to answer concerns of any kind that might arise. I learn as much from her as I do from the carers about how we could help my husband handle his own difficult situation. When one carer needed to leave -- or when there was a particular need (say, for respite care) -- Monica was able to find someone to fill in; or, as now, another more permanent carer. In short, I have come to trust her assessment of any particular carers' particular contribution -- both in terms of pluses and minuses -- which helps me in turn to support them.

In short, I think Royal Homecare offers a service which is above and beyond what one might find elsewhere. One does not always expect such good judgement, compassion, and common sense from ordinary caregiving companies; for these reasons, Royal Homecare is an exception and should be known as exceptional.

- The McCormack Family (County Dublin)

 

“We were delighted with the personalised care that Royal Homecare gave us. We needed urgent help for our mother-in-law, who had just been released from the hospital, and they took care of everything for us and provided us with two super carers. Absolutely nothing was a problem, and they were kind and patient and more than helpful.

We would 100% return if we need any further help and highly recommend the agency”.

— The Stafford Family (County Dublin)

 

“Royal Homecare's services are truly like no other. I have had an outstanding service from this company and I would highly recommend them to anyone who is seeking care for their loved ones.

My mum (93), suffers with Alzheimer's and it was always very difficult to try and bring in a carer to add to the family, but Royal Homecare have ensured they would give us the perfect carer to suit mum's needs. They have not only provided us with the best carer for mum, but have also added an additional family member.

The costs were really fair and Royal Homecare even guided us to further financial assistance which made the process really easy for our family.

It is truly amazing to see that my mum is in the best of care and the support from Royal Homecare's team makes it even easier.

Thank you Royal Homecare”

— The O’Shea Family (County Dublin)

 

“This is the one agency that we feel has listened to us and has truly helped us. Mam and Dad absolutely adore our carer and she has become part of our family. They have gone above and beyond for us. I would recommend this agency to every family looking for home care”.

— The Keogh Family (County Wicklow)

 

“I have been with Royal Homecare for about 6 months and the service has been phenomenal. We never had any home care before and we were quite nervous about having someone live in our family home alone with Mam. I worked directly with the manager who reassured us and she has provided my family with incredible support since. No call or email of mine has ever gone unanswered and our carer has truly become part of our family”.

— The D Family (County Galway)

 

“The Royal Homecare Team have been exactly like our carer, professional, compassionate, understanding, patient and incredibly kind. Thank you for making this transition so easy for all our family”.

— The O’Riordan Family (County Dublin)

 

“I was looking for someone to help my father (who is 86 years old) with his daily needs. It’s always hard to let someone that is not family into his life to help him but I'm so pleased I used Royal Homecare, they have been nothing but professional and caring, and they have helped my dad everyday.

Thank you”.

The C Family (County Wicklow)

 

If you would like to submit a testimonial to us, you can do so by clicking here.